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FAQ's

How can I contact you?

Should you have a question, suggestion, comment or want to reach out for any other reason, you can contact our team at info@fashionismychocolate.com. We will get back to you within 24 hours. If you have a question about your order, contact us at customerservice@fashionismychocolate.com. For questions regarding returns/exchanges, contact us at exchange@fashionismychocolate.com. For questions about joining the team, contact us at hello@fashionismychocolate.com. 

What is your return policy? 

All SALE items are final sale. All ACCESSORIES are final sale. All regular priced items are EXCHANGE ONLY. To complete your exchange, we require proof of purchase. Email exchange@fashionismychocolate.com for exchange confirmation. You are responsible for shipping the item back to us. We do not provide return shipping labels. However if you would like to return the item for store credit, we will provide the shipping label to the email address on file. The item must be shipped within 24 hours. 

What sizes do you carry? 

We carry up to size 3X in select styles. NOTE: 

Am I able to cancel my order? 

Once your order is shipped, you are unable to cancel your order. To cancel an order, email customerservice@fashionismychocolate.com. If you received shipping confirmation, your order cannot be cancelled. Only an exchange or store credit option will be available to you.

I placed two orders, will you combine them? 

Yes! Unless your other order is on backorder, your orders will be consolidated into one package and shipped together. 

My package says delivered but I didn't receive it. 

you Make sure you check your mailbox, with your doorman, and local post office. If no luck, email customerservice@fashionismychocolate.com so that we can open a claim and resolve the issue in a timely manner.

Does the Saje Rose Jewelry Collection tarnish when wet? 

No, all jewelry from the collection is gold filled and tarnish free. 

Do you restock items? 

We rarely restock items from our curated collections (Tailored Treats & À la Carte). The only items that will be regularly restocked are our collection basics (i.e Trademark Joggers) and the Saje Rose Jewelry Collection. You will receive emails regarding restocks so make sure you sign up for the newsletter!

How quickly do you ship? 

While the style studio is a one woman shop, fast shipping is guaranteed! We ship the next business day. If you place an order on a Saturday, your item wont ship until Monday. If your item cannot be shipped the following business day (i.e its on backorder or another reason) you will be notified via email. Please lookout from emails from us and make sure you check your spam too!